I know how hard it is when your being pulled 1000 different directions all day and it is very hard to always get back to everyone when your slammed with service work. The hardest thing in this business is knowing when to hire more help, And if you do are they going to treat customers as good as you want them too. I also believe there are plenty of customers for all of us venders. I think we all have something to contribute and I know there is absolutely no way I could take care of everyone and still do it well. I like to focus on being as good as I can be at just a few things ;)